Learnership: Long Term Insurance (PWD) | Discovery Health 2026

Learnership: Long Term Insurance (NQF Level 4) – People Living with Disabilities (PWD) | Discovery Health Gauteng 2026

Are you a motivated young South African living with a disability, between 18 and 25 years old, who has completed Grade 12 and is eager to start a meaningful career in the financial services and healthcare industry? Discovery Health is offering an exciting 12-month Learnership Programme in Long Term Insurance (NQF Level 4) specifically targeted at People Living with Disabilities (PWD). This is a rare and inclusive opportunity to gain a nationally recognised qualification while receiving hands-on experience in one of South Africa’s leading financial services organisations.

Position: Learnership: Long Term Insurance – PWD

Business Unit: Discovery Central Services / Discovery Health (GAU Service Team)

Location: Gauteng (Johannesburg area)

Duration: 12 months

Qualification: FETC: Long Term Insurance (NQF Level 4)

If you are searching for learnerships for people with disabilities 2026, Discovery Health internships Gauteng, NQF 4 Long Term Insurance learnership, PWD employment programmes, financial services learnerships, or call centre learnership opportunities, this programme was designed with you in mind.

About Discovery

Discovery is a global financial services leader with a core purpose to make people healthier and to enhance and protect their lives. Through its innovative shared-value insurance model, Discovery has transformed the industry by incentivising healthier living and smarter financial decisions. Discovery Health, the largest medical aid administrator in South Africa, provides world-class healthcare funding and wellness solutions to millions of members.

At Discovery, we believe that diversity is a strength. We actively create an inclusive environment where people living with disabilities can thrive. This learnership is part of our commitment to employment equity and providing meaningful opportunities for under-represented groups. We invest in our people, offering a dynamic, supportive, and growth-oriented culture where you can develop both technical and soft skills while contributing to a company that truly makes a difference.

Why Join the Discovery Long Term Insurance Learnership?

• Earn a nationally recognised NQF Level 4 qualification at no cost to you.
• Receive a monthly stipend for the full 12 months.
• Gain practical experience in a professional call centre and administrative environment.
• Work on real client servicing, claims, and health benefits administration tasks.
• Receive mentorship and support tailored to your needs as a person living with a disability.
• Develop transferable skills in customer service, problem-solving, communication, and financial services.
• Be part of a company that values inclusion, innovation, and personal growth.
• Access Discovery’s world-class learning platforms and wellness programmes.
• Open doors to potential permanent employment upon successful completion.
• Work in a modern, accessible, and supportive office environment.
• Contribute to a business that improves the lives of millions of South Africans.

This learnership is specifically designed for people living with disabilities who want to build a stable, rewarding career in the financial services and healthcare sectors.

Programme Overview

The Long Term Insurance Learnership combines structured classroom learning with practical workplace experience. You will be placed within the Discovery Health GAU Service Team, where you will support various functions including:

• Medical Aid client servicing
• Claims processing and administration
• New business onboarding
• Health benefits administration
• Customer query resolution

The programme includes:

• Theoretical modules covering insurance principles, financial services, customer care, and business operations.
• Hands-on practical training in a live call centre and administrative environment.
• Regular assessments and a Portfolio of Evidence (POE) to complete the qualification.
• Continuous feedback and support to help you succeed.

By the end of the 12 months, you will have a recognised qualification and valuable industry experience that significantly boosts your employability.

Areas of Responsibility

During the learnership, you may be involved in the following:

• Handling inbound calls from medical aid members and providing professional service.
• Assisting with claims submissions, queries, and follow-ups.
• Supporting new business applications and member onboarding processes.
• Performing administrative tasks related to health benefits and policy administration.
• Resolving customer queries in a timely and empathetic manner.
• Maintaining accurate records and documentation.
• Collaborating with team members to meet service level targets.
• Participating in team meetings and continuous improvement initiatives.
• Adhering to all regulatory, compliance, and data protection standards.
• Contributing to a positive, inclusive, and high-performance team culture.

Minimum Requirements

Qualifications:

• Completed Grade 12 / Matric.
• Strong results in:
  • Mathematics (Minimum Level 4 – 50%)
  • English (Minimum Level 4 – 50%)
  • Mathematical Literacy (Minimum Level 5 – 60%)
  • Second Language (Minimum Level 4 – 50%)

Personal Attributes & Skills:

• Innovative, critical thinking, and problem-solving abilities.
• Excellent attention to detail and accuracy.
• Strong time management and planning skills.
• Ability to work independently and in a team.
• Service-driven with a sense of urgency.
• Positive attitude and growth mindset.
• High level of integrity and professionalism.
• Ability to work under pressure and adapt to change.
• Good interpersonal and communication skills.

Additional Requirements:

• South African citizen.
• Aged between 18 and 25 years.
• Currently unemployed and not studying full-time during the learnership period (April 2026 – March 2027).
• Must not have participated in any previous learnership programme.
• Must not have been permanently employed for more than 1 year.
• Basic computer literacy (MS Excel and MS Outlook).

Advantageous:

• Incomplete tertiary qualification in a related field.

Personal Competencies

• High level of integrity and discretion.
• Ability to handle confidential information appropriately.
• Professional demeanor and excellent interpersonal skills.
• Proactive, self-motivated, and results-driven.
• Strong problem-solving and decision-making skills.
• Flexibility and adaptability in a fast-paced environment.
• Team player with a collaborative approach.

What Discovery Offers

• Monthly stipend for the full 12-month learnership.
• Comprehensive training and mentorship programme.
• A supportive, inclusive, and accessible work environment.
• Access to Discovery’s wellness and employee support programmes.
• Opportunity to obtain a recognised NQF Level 4 qualification.
• Clear performance feedback and development plans.
• Potential for permanent employment based on performance and business needs.
• Contribution to a company that genuinely cares about making people healthier and protecting their lives.

Employment Equity

Discovery’s approved Employment Equity Plan and Targets will be considered. As an Equal Opportunity employer, we actively encourage and welcome applications from People Living with Disabilities. Reasonable accommodations will be made to enable suitably qualified persons with disabilities to perform essential job functions.

How to Apply

Applications must be submitted online via the Discovery Careers portal.

Required Documents:

• Updated CV
• Certified copy of your ID
• Certified copy of your Grade 12 certificate with subject results
• Any medical/disability-related documentation (if comfortable sharing, for accommodation purposes)

Closing Date: Apply as soon as possible — positions are limited.

Only shortlisted candidates will be contacted. If you have not heard from Discovery within a reasonable period, please consider your application unsuccessful.

Frequently Asked Questions (FAQs)

Is this learnership only for people with disabilities? Yes — this specific intake is targeted at People Living with Disabilities (PWD).

Do I need to have completed tertiary studies? No — Grade 12 is the minimum. An incomplete tertiary qualification is an advantage.

Will I be paid during the learnership? Yes — you will receive a monthly stipend for the full 12 months.

Where is the programme based? The learnership is based in Gauteng (Johannesburg area) at Discovery Health.

Will I receive training? Yes — the programme includes both theoretical and practical components with full support.

Is transport or accommodation provided? Learners are responsible for their own transport. Reasonable accommodation will be discussed for successful candidates with disabilities.

Are there opportunities after the learnership? High-performing learners are often considered for permanent roles within Discovery.

Keywords

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This Learnership Programme at Discovery Health is a genuine commitment to inclusion and skills development for People Living with Disabilities. Discovery is not only a leading financial services company but also a champion of transformation and creating meaningful opportunities for all South Africans.

If you meet the requirements, are between 18 and 25, and are ready to invest 12 months in your future, this could be the life-changing opportunity you have been waiting for.

Apply now and take the first step toward a rewarding career in the insurance and healthcare industry with a company that truly cares.

Discovery – Making People Healthier and Enhancing Lives.