Client Service Officer: PES Jobs in Gauteng Labour Centres (X14 Posts)

Client Service Officer: PES Jobs in Gauteng Labour Centres (X14 Posts) – Department of Employment and Labour 2026

Are you a customer-focused, organised, and professional individual with a passion for public service and helping job seekers? The Department of Employment and Labour is recruiting 14 Client Service Officers: Public Employment Services (PES) to join various Labour Centres across Gauteng. These permanent positions offer the opportunity to play a vital role in connecting unemployed South Africans with work and learning opportunities while contributing to the department’s goal of reducing unemployment and promoting inclusive economic growth.

POST 17/05 : CLIENT SERVICE OFFICER: PES (X14 POSTS)

Salary: R280 278 per annum (Level 07)

Reference Numbers and Centres:

• Alberton Labour Centre: HR4/4/4/05/09 (X1 Post)
• Carletonville Labour Centre: HR4/4/4/05/10 (X2 Posts)
• Germiston Labour Centre: HR4/4/4/05/11 (X2 Posts)
• Nigel Labour Centre: HR4/4/4/05/12 (X1 Post)
• Randburg Labour Centre: HR4/4/4/05/13 (X1 Post)
• Sebokeng Labour Centre: HR4/4/4/05/14 (X1 Post)
• Soweto Labour Centre: HR4/4/4/05/15 (X1 Post)
• Atteridgeville Labour Centre: HR4/4/4/05/16 (X1 Post)
• Bronkhorstspruit Labour Centre: HR4/4/4/05/17 (X1 Post)
• Ga-Rankuwa Labour Centre: HR4/4/4/05/18 (X1 Post)
• Temba Labour Centre: HR4/4/4/05/19 (X1 Post)
• Kempton Park Labour Centre: HR4/4/4/05/20 (X1 Post)

If you are searching for Client Service Officer jobs Gauteng 2026, Public Employment Services vacancies, Labour Centre careers Alberton, PES officer positions Soweto, government admin jobs Johannesburg, or entry-level public service opportunities, this recruitment drive provides multiple placements across key areas in the province.

About the Department of Employment and Labour

The Department of Employment and Labour is responsible for regulating the labour market, protecting workers’ rights, facilitating employment services, and supporting job creation initiatives. The Public Employment Services (PES) branch plays a critical role in registering work-seekers, matching them with employment and learning opportunities, and providing career counselling and guidance.

As a Client Service Officer: PES, you will be the frontline face of the department at Labour Centres, helping unemployed individuals navigate the employment services system, register on ESSA (Employment Services of South Africa), and access opportunities that can change their lives. Working in Gauteng Labour Centres allows you to serve diverse communities in one of South Africa’s most economically active provinces while building a long-term career in public service.

Why Join the Department as a Client Service Officer: PES?

• Stable Level 07 government position with annual salary progression.
• Opportunity to directly assist job seekers and contribute to reducing unemployment.
• Gain specialised knowledge of labour legislation and employment services systems.
• Work in a structured, professional environment with strong team support.
• Receive comprehensive training on ESSA and departmental processes.
• Enjoy full government benefits including medical aid, pension, and generous leave.
• Be part of a team that upholds Batho Pele principles and promotes inclusive employment.
• Access clear career pathways to senior client service or specialist roles.
• Contribute to national priorities such as youth employment and skills development.
• Work in vibrant Labour Centres that serve thousands of people monthly.

This role is ideal for individuals who enjoy working with the public, have strong administrative skills, and want to make a positive impact on employment outcomes in their communities.

Detailed Duties and Responsibilities

As a Client Service Officer: PES, you will provide essential employment services support. Key responsibilities include:

• Rendering registration services for work-seekers on the ESSA system.
• Registering work and learning opportunities on ESSA.
• Referring work-seekers for employment counselling and other support services.
• Providing administrative support for the placement of work-seekers in employment and learning opportunities.
• Performing general administrative duties in the PES section.
• Participating in advocacy sessions, career exhibitions, and outreach programmes as required.
• Capturing and updating accurate information on departmental systems.
• Assisting clients with completing registration forms and verifying documentation.
• Providing information on available employment and skills development opportunities.
• Maintaining high standards of customer care and professionalism.
• Collaborating with employers, training providers, and other stakeholders.
• Ensuring compliance with the Employment Services Act and departmental policies.
• Handling client enquiries and resolving basic issues promptly.
• Compiling reports and statistics on PES activities.
• Supporting the Labour Centre in achieving its operational and service delivery targets.

You will work directly with job seekers, employers, and members of the public, making strong communication and customer service skills essential.

Requirements for the Client Service Officer: PES Role

Minimum Requirements:

• Grade 12 / National Senior Certificate or equivalent qualification.
• Knowledge of departmental policies, procedures, and guidelines.
• Understanding of key labour legislation including the Employment Services Act.
• Basic computer literacy and ability to work on departmental systems.

Key Skills:

• Excellent verbal and written communication skills.
• Strong listening and interpersonal skills.
• Good problem-solving and analytical abilities.
• Customer care orientation and professional telephone etiquette.
• Ability to interpret legislation and apply it correctly.
• Organisational and time management skills.
• Ability to work under pressure and meet service targets.

The ideal candidate is approachable, patient, ethical, and committed to helping unemployed individuals find meaningful opportunities. Previous experience in client service or administration will be an advantage but is not compulsory.

What the Department Offers

• Attractive annual salary of R280 278.
• 13th cheque (service bonus).
• Medical aid subsidy.
• Government Employees Pension Fund (GEPF) with employer contributions.
• Generous leave entitlements.
• Opportunities for further training and career advancement.
• Structured working environment with clear policies and team support.
• Contribution to meaningful employment services that support South African families.
• Professional development and clear career progression pathways.

How to Apply for These Client Service Officer Positions

Applications must be submitted to the relevant Labour Centre. Use only one method per centre to avoid duplication.

Submission Options:

• Hand delivery during office hours to the specified Labour Centre address.
• Email to the centre-specific address provided.

Required Documents:

• Completed latest Z83 application form.
• Detailed CV.
• Certified copies of ID and Grade 12 certificate.

Enquiries:

• Alberton: Ms M Mojapelo – Tel: (011) 861 6130
• Carletonville: Ms N Tali – Tel: (018) 788 3281
• Germiston: Ms S H Ceasar – Tel: (011) 345 6300
• Nigel: Mr R Madonsela – Tel: (011) 814 7095
• Randburg: Ms M Tyelbooi – Tel: (011) 781 8144
• Sebokeng: Ms M Mamburu – Tel: (016) 981 0280
• Soweto: Ms J Monoto – Tel: (011) 983 8700
• Atteridgeville: Ms N Khoza – Tel: (012) 373 4434
• Bronkhorstspruit: Ms M Mojapelo – Tel: (013) 932 0197
• Ga-Rankuwa: Mr L P Ranwashe – Tel: (012) 700 0290
• Temba: Ms G Malungana – Tel: (012) 727 1364
• Kempton Park: Ms J Ralane – Tel: 010 061 1077

Important Notes:

• Only shortlisted candidates will be contacted.
• The department reserves the right not to fill these posts.
• EE Priority: Preference will be given to African Males and White Males.

Frequently Asked Questions (FAQs)

Is experience required? No minimum experience is stated. Grade 12 is the core requirement — training will be provided.

Where will I be based? You will be based at one of the specified Labour Centres. You may indicate your preference.

What are the working hours? Standard public service hours with occasional flexibility to meet service demands.

Are these permanent positions? Yes, subject to successful completion of the probation period.

Can I apply for multiple centres? You should submit separate applications for each centre you are interested in.

Who has priority under EE? Priority will be given to African Males and White Males for these posts.

Keywords

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This recruitment of 14 Client Service Officer: PES positions represents a significant investment by the Department of Employment and Labour in strengthening public employment services across Gauteng. If you have Grade 12, good communication skills, and a commitment to helping job seekers, this is your opportunity to serve the public while building a stable and impactful career in government.

The department is committed to transformation, professional development, and effective service delivery. Successful candidates will receive proper induction, training on ESSA, and the support needed to excel in their roles.

Submit your application today to the relevant Labour Centre and take the next step in your public service career.

The Department of Employment and Labour – Connecting People to Opportunities.