The Fun Company Retail Assistant Jobs 2026

The Fun Company Retail Assistant Jobs 2026 – Apply for Part-Time Work

Are you looking for Retail Assistant jobs in Westville, KwaZulu-Natal? The Fun Company is looking for a Retail Assistant to provide excellent customer service, assist guests with sales and activities, and help ensure that customers enjoy their visit. This part-time opportunity may suit candidates who have Matric, good communication skills and an interest in retail, cashier duties and customer service.

The position is offered on an ongoing part-time contract, with working hours scheduled as needed. If you enjoy interacting with people, helping customers and working in a busy entertainment environment, this could be an opportunity worth considering.

Retail Assistant Vacancy Details

• Company: The Fun Company
• Job Title: Retail Assistant
• Location: Westville, KwaZulu-Natal
• Employment Type: Part-time contract (ongoing)
• Working Hours: 8 hours per day
• Work Schedule: As needed
• Salary: To be confirmed (TBC)
• Expected Start Date: 26 October 2026
• Minimum Education: Matric
• Application Platform: JobJack

What Is the Retail Assistant Job About?

The Retail Assistant will help guests, process sales and orders, answer questions, and maintain a clean and organised customer area. The role also involves supporting activities such as birthday parties, corporate events and ten-pin bowling.

Successful candidates should be friendly, professional and able to work well with colleagues and supervisors. They should also be comfortable assisting customers during busy periods while ensuring that transactions and orders are handled correctly.

Duties and Responsibilities

The successful candidate may be expected to perform the following duties:

• Welcome customers politely and provide helpful, friendly service.
• Assist guests with enquiries, requests and general information about products and activities.
• Recommend suitable items, specials and promotions to customers.
• Process customer orders and payments accurately at the point of sale.
• Operate the cash register or computer-based point-of-sale system where required.
• Count cash, balance the register and monitor cash levels.
• Handle customer complaints and concerns professionally, referring serious matters to the manager.
• Keep the checkout counter and front-of-house areas clean and organised.
• Communicate with supervisors and colleagues to support smooth daily operations.
• Inform the Store Supervisor promptly about faulty games or machines.
• Help guests exchange or redeem tickets for prizes at the redemption counter.
• Monitor prize and redemption stock levels and assist with replenishment.
• Guide guests to their assigned ten-pin bowling lanes and explain the rules of the activity.
• Support the team in delivering a positive customer experience during birthday parties, corporate events and other activities.
• Thank guests for visiting The Fun Company and encourage them to return.

Minimum Requirements

Applicants should meet the following minimum requirements:

• Matric (Grade 12).
• Ability to communicate in English.
• Must live within approximately 30 kilometres of the workplace in Westville.

Candidates should ensure that the information provided in their applications is accurate and that they can meet the position’s working arrangements.

Additional Preferences

The employer has also listed the following preferences. These are advantages rather than stated minimum requirements:

• Previous experience as a cashier, Retail Assistant, Shop Assistant, Sales Assistant or Retail Salesperson.
• South African candidates.
• Employment equity (EE) or affirmative action (AA) candidates.
• Candidates between 18 and 40 years of age.

Applicants without previous retail experience may still consider applying if they meet the stated minimum requirements. However, meeting the additional preferences does not guarantee selection.

Application Assessment and Questions

Applicants should be prepared to complete the Customer Centric Potential Work Performance Assessment Battery as part of the application process.

The application also includes questions designed to assess customer service and practical workplace skills, including:

• Previous experience using a cash register or computer-based point-of-sale system.
• What to do when a receipt printer runs out of paper.
• How to assist customers with orders in person and over the telephone.
• How to respond to a customer complaint about food.
• How to manage several tasks during busy periods.
• How to check that customer orders are correct.

Answer these questions honestly and clearly. Where possible, provide practical examples that demonstrate good communication, attention to detail, patience and the ability to solve problems.

How to Apply for The Fun Company Retail Assistant Job

Interested candidates can submit their applications online through the JobJack recruitment platform.

Application link: https://app.jobjack.co.za/careers/jobs/retail-sales-assistant/bf98a7f8-9f1b-4f1e-9b8d-0eb370bc24cb

Follow these steps:

1. Open the application link above.
2. Read the vacancy information carefully.
3. Complete the online application form with your correct personal and educational details.
4. Answer all required application questions.
5. Complete the required assessment according to the instructions provided.
6. Review your information before submitting your application.

Make sure you use the official application page and follow any additional instructions displayed on the recruitment platform.

Important Information for Applicants

The position is part-time and ongoing, but work is scheduled as needed. Applicants should consider whether this arrangement suits their availability before applying. The salary has not yet been confirmed in the supplied vacancy details.

Candidates should also be prepared to provide accurate information about their qualifications, work experience and availability. Never pay an application fee to secure a job opportunity, and be cautious of anyone requesting money in exchange for employment.

Conclusion

The Fun Company Retail Assistant vacancy in Westville offers an opportunity for candidates interested in customer service, retail sales, cashier duties and entertainment activities. Applicants who have Matric, can communicate in English and live within the required distance may wish to apply.