Team Leader Vacancy at Fidelity Cash Solutions 2026

Team Leader Vacancy at Fidelity Cash Solutions (Fidelity Services Group) – Permanent CIT Leadership Role in Port Shepstone, KwaZulu-Natal 2026

Are you an experienced, safety-conscious, and reliable leader with a strong background in Cash in Transit (CIT) operations? Fidelity Services Group, a leading provider of security and cash management solutions in South Africa, is recruiting a Team Leader for their Port Shepstone Branch in KwaZulu-Natal.

This is a permanent full-time position in the Cash in Transit division that offers excellent career stability, competitive benefits, and the opportunity to lead a team responsible for the secure transportation of cash and valuables. If you have a PSIRA Grade C qualification, CIT certificate, firearm competency, and at least 3 years of relevant experience, this role is ideal for you to take on greater responsibility and contribute to the smooth and safe operation of CIT services in the region.

Job Title: Team Leader

Division: Fidelity Cash Solutions

Location: Port Shepstone, KwaZulu-Natal

Job Type: Permanent

Closing Date: 18 July 2026

About Fidelity Services Group

Fidelity Services Group is one of South Africa’s largest and most trusted security and cash management companies. With a strong focus on innovation, professionalism, and safety, Fidelity provides a wide range of services including cash in transit, guarding, armed response, and integrated security solutions to businesses and individuals across the country.

The Cash in Transit division plays a critical role in the secure movement of cash and valuables for clients. As a Team Leader, you will assist the Operations Manager in ensuring that all CIT operations are conducted according to planned procedures and schedules, while maintaining the highest standards of safety, compliance, and customer service. Fidelity values its people and offers a supportive work environment with opportunities for growth and recognition for high performers.

Port Shepstone is a coastal town in KwaZulu-Natal with a growing economy and good community infrastructure. Joining Fidelity here gives you the stability of permanent employment while allowing you to serve local businesses and contribute to the secure movement of cash in the region.

Job Purpose

To assist the Operations Manager within the Cash in Transit division and ensure that all CIT operations are conducted according to planned procedures and schedules. You will take responsibility for vehicles, team members, and operational requirements to achieve safe and efficient cash transportation services.

Key Responsibilities

As a Team Leader, your core duties will include:

• Take full responsibility and accountability for the vehicle, including reporting mechanical faults, refuelling, operating security systems, and ensuring cleanliness.
• Assist with daily operational requirements and planning of CIT schedules.
• Ensure security and manage the movement of CIT schedules during transit.
• Drive the CIT vehicle when needed.
• Focus on accident prevention and proper reporting of any incidents.
• Maintain constant contact with controllers and report any delays immediately to the Operations Manager.
• Carry out security drills and maintain high levels of security awareness among the team.
• Take preventative actions towards any reported suspicious activity.
• Liaise with clients and all staff, particularly management, to ensure smooth operations.
• Complete all required documentation and administration, including daily rosters and reports for management.
• Manage risk and ensure full compliance with company policies, procedures, and industry regulations.
• Supervise and lead team members during operations to maintain discipline and efficiency.
• Participate in training and development initiatives to enhance team performance.
• Promote a culture of safety, professionalism, and accountability within the team.

The role requires the ability to work irregular hours, including shifts, weekends, and public holidays, and the capacity to handle pressure in a high-security environment.

Minimum Requirements

• Clear criminal record.
• PSIRA accredited with a minimum Grade C qualification – essential.
• Cash In Transit (CIT) certificate – essential.
• Firearm competency with a minimum handgun (for business purposes) qualification – essential.
• Computer literate (MS Office) – essential.
• At least 3 years’ experience in the security industry or similar role (CIT management/supervisory experience is advantageous).
• Valid driver’s licence is advantageous.
• Own transport is advantageous.
• Able to work under pressure and prepared to work irregular hours.
• Clear disciplinary record.

Competencies and Personal Attributes

• Must be honest and reliable.
• Must have good verbal and written communication abilities.
• Must be assertive and able to lead by example.
• Pay attention to detail and maintain high standards.
• Strong customer service and client relations skills.
• Quality assurance mindset.
• Planning and organising skills.
• Alertness and quick decision-making.
• Ability to work independently and as part of a team.
• Resilient and able to handle pressure.

What Fidelity Services Group Offers

• Permanent employment with a leading security and cash solutions provider.
• Competitive salary package with benefits in line with industry standards.
• Opportunities for professional development and career progression within the group.
• Comprehensive training in CIT operations and leadership.
• A dynamic, safety-focused work environment with modern equipment.
• Contribution to a company that plays a critical role in South Africa’s cash management and security sector.

Fidelity Services Group supports global fair practice and business ethics and is committed to continuous development of its human capital. Historically Disadvantaged Candidates and Black Female Candidates are encouraged to apply.

How to Apply for the Team Leader Position

Interested candidates should apply online through the Fidelity Services Group Careers portal or the platform where this vacancy was posted.

To Apply:

• Submit your updated CV highlighting your CIT and security experience.
• Include copies of your PSIRA certificate, CIT certificate, firearm competency, and driver’s licence (if applicable).
• Clearly indicate that you are applying for the Team Leader position in Port Shepstone.

Closing Date: 18 July 2026 — Late applications will not be considered.

Only shortlisted candidates will be contacted. If you have not heard from Fidelity within 10 working days of the closing date, please regard your application as unsuccessful.

Why Work as a Team Leader at Fidelity Cash Solutions in Port Shepstone?

Port Shepstone is a growing coastal town in KwaZulu-Natal with significant commercial activity. As a Team Leader in the Cash in Transit division, you will play a key leadership role in ensuring the safe and efficient movement of cash for local businesses and clients. Fidelity offers a supportive work environment, recognition for performance, and opportunities for advancement in the security and logistics sector.

This permanent role provides stability, the chance to lead a team, and the satisfaction of contributing to a critical service that supports the economy. Fidelity is known for its professional culture and investment in employee development, making it an excellent employer for ambitious security professionals.

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Apply now and take the next step in your security and leadership career with Fidelity Cash Solutions — a company that values professionalism, safety, and excellence in cash management services.

Fidelity Services Group is an equal opportunity employer committed to transformation and diversity.

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