Partner: Relationship Vacancy at RTT 2026

Partner: Relationship Vacancy at RTT – Strategic Key Account & Partnership Management Role in Logistics & 3PL, South Africa 2026

Are you an experienced, commercially astute, and collaborative professional with a strong background in logistics, warehousing, and distribution? RTT, a leading South African logistics and supply chain solutions provider, is recruiting a Partner: Relationship to manage and grow a high-value partnership portfolio in collaboration with Rohlig Grindrod.

This is a permanent strategic role ideal for a results-driven individual who excels at stakeholder management, account growth, and driving profitability in the 3PL and warehousing sector. If you have 3–5 years of key account or customer management experience in logistics, strong commercial acumen, and the ability to build successful cross-company partnerships, this position offers the opportunity to play a pivotal role in a dynamic and growing industry.

Job Title: Partner: Relationship

Focus: RTT & Rohlig Grindrod Partnership Portfolio

Location: South Africa (Johannesburg / National with travel)

Type: Permanent

Department: Sales / Key Account Management

About RTT and the Partnership

RTT is one of South Africa’s premier logistics companies, specialising in warehousing, distribution, freight, and end-to-end supply chain solutions. Through strategic partnerships, RTT delivers world-class services to blue-chip clients across multiple industries. This role focuses on strengthening and expanding the partnership with Rohlig Grindrod, managing a joint portfolio of clients who utilise RTT’s warehousing and distribution capabilities.

As the Partner: Relationship, you will serve as the primary commercial interface, ensuring seamless service delivery, driving organic growth, and unlocking new opportunities. This is a high-impact position where you will combine relationship management, commercial negotiation, and operational coordination to deliver value for both partners and their shared clients.

Job Purpose

To manage and grow the RTT partnership client portfolio by acting as the primary commercial point of contact. You will ensure effective onboarding, ongoing service excellence, retention, organic growth, and profitability while expanding the partnership offering to new clients and prospects.

Key Responsibilities

• Manage the joint portfolio of clients using RTT warehousing and distribution services; act as the primary commercial interface between partners and clients.
• Coordinate seamless onboarding, implementation, and ongoing delivery to consistently meet SLAs and exceed customer expectations.
• Grow existing accounts through proactive upselling and cross-selling of RTT warehousing, distribution, and value-added services.
• Develop and close new business opportunities for the partnership; support client acquisition with solution design, pricing inputs, and implementation readiness.
• Maintain strong partnership governance (communication plans, escalation paths, aligned priorities, and joint action tracking).
• Manage commercial performance, including rate reviews, contract adherence, profitability analysis, and recovery plans for at-risk accounts.
• Lead business reviews, KPI forums, and quarterly business reviews (QBRs); track actions and drive continuous improvement across both partners.
• Maintain CRM hygiene, pipeline management, and structured reporting for portfolio performance and partnership updates to leadership.
• Build internal capability in partnership selling and joint account management of RTT warehousing and distribution solutions.
• Deeply understand client operating models to identify enhancements, cost-to-serve improvements, and new value-added opportunities.
• Drive operational improvements across onboarding, service delivery, reporting, escalation, and billing processes to reduce friction.
• Standardise partnership governance artefacts (scorecards, QBR templates, issue logs, action trackers).
• Analyse trends, conduct root-cause analysis on recurring issues, and implement corrective and preventive actions with RTT Operations and client stakeholders.
• Maintain strong stakeholder relationships across both partners to ensure aligned execution and decision-making.
• Facilitate governance forums and coordinate client communication for consistency and clear ownership.
• Manage expectations through forward planning (peaks, changes, projects), risk identification, and mitigation actions.
• Resolve inter-company and client issues through structured root-cause analysis, escalation, and action planning to protect the client experience.

Requirements and Skills

Job Specific Requirements:

• Grade 12 (Essential)
• Diploma or Degree in Sales, Marketing, Business, Supply Chain, or a related field
• 3–5 years’ experience in Customer Management, Key Account Management, or Sales (with relevant certifications advantageous)
• 3+ years’ sales or account management experience in logistics, 3PL, warehousing, or distribution

Required Knowledge:

• MS Office (especially PowerPoint and Excel) and basic data analysis
• CRM principles and portfolio/pipeline management
• Warehousing and distribution fundamentals (SOP awareness and cost-to-serve drivers)
• SLA/KPI management and customer performance reporting
• Partnership governance and cross-company collaboration best practices

Required Skills:

• Excellent verbal and written communication
• Cross-company stakeholder management and coordination
• Onboarding, implementation governance, and action tracking
• KPI reporting, analysis, and root-cause problem solving
• Commercial negotiation (rates, scope changes, renewals)

Competencies:

• Customer-oriented with a collaborative mindset
• Able to influence without authority
• Action-oriented, accountable, and detail-conscious
• Resilient and able to work effectively under pressure

What RTT Offers

• Permanent employment with a leading logistics and supply chain company
• Competitive salary package with performance incentives
• Opportunities for professional growth and career advancement
• Exposure to complex, high-value client portfolios and strategic partnerships
• A dynamic, collaborative work environment focused on results and innovation
• Contribution to a company that plays a critical role in South Africa’s supply chain industry

RTT is committed to Employment Equity and diversity. Applications from all suitably qualified candidates are welcome.

How to Apply

Interested candidates should submit their applications via the official RTT recruitment channels or the platform where this vacancy was posted.

To Apply:

• Submit an updated CV highlighting your logistics/account management experience.
• Include a short motivation letter explaining why you are the right person to manage this strategic partnership.
• Clearly indicate that you are applying for the Partner: Relationship position.

Closing Date: Applications are open — early submissions are encouraged.

Only shortlisted candidates will be contacted. If you have not heard from RTT within a reasonable period, please consider your application unsuccessful.

Why Join RTT as Partner: Relationship?

RTT offers a challenging and rewarding environment where you can leverage your commercial and relationship skills to drive real business growth. You will work at the intersection of two strong organisations, managing complex client portfolios while building long-term value. This role provides high visibility, strategic impact, and excellent opportunities for personal and professional development in the logistics sector.

If you are a strong relationship builder with a commercial mindset and a passion for logistics and 3PL solutions, this is your opportunity to make a significant contribution in a growing industry.

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Apply now and take your career to the next level with RTT — a company at the forefront of South Africa’s logistics and supply chain solutions.

RTT is an equal opportunity employer committed to transformation and diversity.