Job Vacancy: Beauty Assistant – Clicks Moffet Retail Park
Listing Reference: click_017691
Location: Gqeberha (Port Elizabeth)
Contract Type: Permanent
Closing Date: 28 August 2024
Industry: Wholesale & Retail Trade
Job Category: Retail Operations
Remuneration: Market Related
Employment Equity Position: Yes
Introduction
Are you passionate about beauty products and love helping people look and feel their best? Do you have a knack for engaging with customers and providing knowledgeable advice on skincare and beauty products? If so, Clicks has an exciting opportunity for a Beauty Assistant position at our Moffet Retail Park store. The Beauty Assistant will report directly to the Store Manager and provide exceptional service across the entire beauty department.
Job Description
Job Purpose:
To deliver service excellence by providing professional and knowledgeable advice on beauty and skincare products, promoting and effectively managing merchandise, and maintaining general housekeeping standards to build customer loyalty and maximize sales.
Job Objectives:
- Customer Consultation: Engage with customers, answer product-related questions, and provide advice to help customers select the best products and services to meet their needs.
- Sales Maximization: Drive and maximize sales in the beauty department through promotions, cross-selling, and up-selling to consistently meet monthly sales targets.
- Performance Monitoring: Monitor sales, evaluate product performance regularly, and suggest improvements to enhance product offerings and increase sales.
- Product Knowledge: Maintain updated knowledge on all beauty products, ranges, trends, promotions, and events to provide accurate information to customers at all times.
- Operational Efficiency: Execute all operational activities within the beauty department, including effective stock management, minimizing shrinkage, and maintaining a high standard of general housekeeping and administration.
- Visual Merchandising: Ensure that all in-store visual merchandising, in-store presentation, and promotional standards within the beauty department are consistently met.
- Customer Service Excellence: Deliver superior customer service by acting as a brand ambassador, being visible, and offering a friendly and professional service.
- Clicks ClubCard Promotion: Promote the Clicks ClubCard and enroll new members to achieve participation targets.
- Brand Loyalty: Increase profitability and brand loyalty by promoting private label and exclusive products.
- Company Values: Facilitate the brand being the customer’s first choice health and beauty retailer by embodying and driving the company values.
Minimum Requirements
Qualifications and Experience:
- Essential: Grade 12
- Desirable: Relevant Beauty/Skincare qualification
- Desirable: Experience within the beauty/skincare, retail, FMCG environment, or sales/marketing environment
Skills, Abilities, and Job-Related Knowledge:
- Understanding and application of selling principles
- Retail/FMCG background with a solid understanding of merchandising and promotion principles
- Knowledge of stock management procedures
- Expertise in customer service excellence
- In-depth knowledge of beauty and skincare products
- Results-driven and target-oriented
- Strong customer orientation
- Excellent communication and interpersonal skills
- Engaging and confident demeanor
Competencies:
- Persuading and influencing customers
- Building relationships and networking effectively
- Delivering results and meeting customer expectations
- Commercial awareness and thinking strategically
- Following instructions and adhering to procedures
- Collaborating and working effectively with people
- Planning and organizing work efficiently
- Coping with pressures and setbacks
Why Join Clicks?
Working at Clicks means being part of a dynamic team that values innovation, customer satisfaction, and employee growth. As a Beauty Assistant, you will have the opportunity to enhance your skills in a fast-paced retail environment, contribute to a leading health and beauty retailer, and enjoy a rewarding career with a company that is committed to upholding the principles of Employment Equity.
How to Apply
If you meet the minimum requirements and are excited about this opportunity, we invite you to apply online. Only applicants who meet the minimum requirements will be contacted.
Don’t miss out on the chance to be part of a passionate team that is dedicated to helping customers look and feel their best. Apply today and take the next step in your career with Clicks!