Internship x4 – Road Accident Fund 2026

Internship x4 (Mafikeng x1, Polokwane x1 & Nelspruit x2) – Road Accident Fund 2026 | Customer Experience Centre Opportunity

Are you a motivated, recently qualified graduate between 18 and 25 years old seeking valuable work experience in the public sector? The Road Accident Fund (RAF) is offering 4 Internship opportunities in the Customer Experience Centre (CEC) for 2026. These 18-month internships are available in Mafikeng (1 post), Polokwane (1 post), and Nelspruit (2 posts).

If you are searching for Road Accident Fund internships 2026, Customer Experience Centre internships Mafikeng Polokwane Nelspruit, Public sector graduate opportunities, Claims administration internships, RAF work integrated learning programmes, or Youth development internships Mpumalanga Limpopo North West, this is a fantastic opportunity to gain practical experience while contributing to the RAF’s mission of providing timely and equitable assistance to those affected by motor vehicle accidents.

About the RAF Customer Experience Centre Internship Programme

The Road Accident Fund is a statutory body that provides social benefits to victims of motor vehicle accidents. The Customer Experience Centre plays a critical role in managing claims, assisting claimants, and ensuring efficient service delivery.

As a CEC Intern, you will gain hands-on exposure to various aspects of claims administration, customer service, and operational support. The programme is designed to develop young graduates by providing work-based experience in a professional public service environment.

Why Join the RAF Internship Programme?

• 18-month fixed-term internship with a monthly stipend.
• Gain practical experience in claims processing, customer service, and administration.
• Work in a structured environment with exposure to public sector operations.
• Contribute to helping victims of road accidents receive the support they need.
• Develop key skills in communication, problem-solving, and data management.
• Benefit from mentorship and guidance from experienced RAF professionals.
• Join an organisation committed to youth skills development and transformation.
• Position yourself for future employment opportunities in the public sector.
• Work in key regional offices with opportunities to make a real difference.
• Be part of a team that values integrity, professionalism, and service excellence.

Key Performance Areas

Successful interns will be exposed to the following areas (among others):

• Consultation – Assisting with managing queries, providing information to claimants, facilitating the signing of offers from the region, and attending outreach events where required.
• Onboarding – Registration of new claims and Verification and Validation of new claims.
• Merits – Assessing the nature of accidents in claims to establish the RAF’s liability.
• General office administration, filing, and data capturing related to the claims administration process.
• Supporting teams in project work and daily operational tasks.
• Learning about RAF policies, procedures, and regulatory requirements.

Minimum Requirements

• Must be a South African citizen between the ages of 18 and 25.
• Certified copy of Grade 12 / Matric certificate.
• B degree / Diploma / NQF 7 in a relevant field.
• Certified copy of your ID.
• Certified copy of Academic transcript.
• Your CV and motivational letter.
• Verification process will be undertaken to confirm you have not worked full-time previously in the field.
• Applicants must be unemployed and must never have participated in an internship programme in the relevant field previously.

Technical and Behavioural Competencies

The successful candidate will be required to display the following competencies:

• Written and verbal communication skills.
• Interpersonal skills.
• Detail orientation.
• Desire and potential to learn.
• Self-motivated.
• Basic computer skills.
• Ability to prioritise tasks as needed.

Remuneration

Interns will receive a monthly stipend for the duration of the 18-month programme.

How to Apply

1. Indicate the province and the reference number for the Internship you are applying for on the subject line.
2. Submit a short CV and a motivational letter (maximum 3 pages). Applications with no academic transcript will not be considered.
3. Applicants are restricted to apply for a maximum of 3 positions only.
4. Only the first 100 applications will be considered.

Closing Date: 14 July 2026

Please note that correspondence will be limited to shortlisted candidates only. Applicants who have not heard from us within six weeks from the closing date can consider themselves unsuccessful.

Security vetting shall be conducted on all prospective employees.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Frequently Asked Questions (FAQs)

What is the duration of the internship? 18 months.

Is a stipend provided? Yes — interns will receive a monthly stipend.

Can I apply for multiple positions? Yes — maximum of 3 positions only.

Do I need previous work experience? No — you must be unemployed and have never participated in a relevant internship before.

Is this a permanent position? No — it is a fixed-term internship programme.

Apply Now

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The Road Accident Fund Customer Experience Centre Internship Programme offers a valuable 18-month opportunity for young South African graduates to gain practical experience in claims administration and customer service. If you meet the requirements and are eager to contribute to the RAF’s mission, apply now before 14 July 2026.

The Road Accident Fund is an equal opportunity employer and encourages applications from all designated groups, with preference given to People with Disabilities.