Essential:

Grade 12 / Matric

Valid driver’s license (code A1)

Willing and able to work retail hours and/or shifts

Advantageous:

• Previous experience in a similar role

Job Description:

Safely transport products to customer locations in a timely, safe, and courteous manner. Be open to learning the various dispatch functions. Ensure the correct products are delivered to the correct customer within the specified time.

Ensure that fridge line deliveries are prioritized and transported using cooler boxes and cold packs. Use the shortest and most efficient route to the customer, and back to the store.

Return back to the store immediately after delivery, so the vehicle can be utilized for a second or third delivery. Ensure that after completion of delivery, the vehicle is repacked to prevent boxes from falling and damaging the stock or vehicle.

Be fully accountable for all damages and losses throughout the delivery process. Provide special care when delivering fragile and hazardous products. Comply with minimum standards of efficiency and accuracy, in order to meet company standards.

Follow delivery/pickup instructions from a manager. Ensure that all collections/store returns / inter-branches are correctly checked, signed for, and returned to the receiving area. Ensure all delivery paperwork is signed upon delivery.

Ensure to have the correct names and addresses of customers. Ensure all invoices recorded on the delivery log sheet, are available and correctly recorded. Ensure all invoices are signed in the correct manner and report any discrepancies to the relevant manager.

Comply with the company vehicle policy at all times. Complete and maintain an accurate vehicle logbook. Process payments on all transactions via EFT and cash.

Ensure that the vehicle is never unattended during the delivery process. Ensure the vehicle is clean and washed. Inspect the vehicle for any defects and safe operating conditions before, during, and after trips; and report any concerns to the manager.

Report on all accidents and incidents involving drivers or company equipment. Adhere to the road traffic rules and regulations as per the National Road Traffic Act. Be responsible for any traffic fines allocated to the vehicle you drive.

Create effective and efficient relationships with internal and external customers to improve operating efficiencies. Establish long-term customer relationships through prompt and courteous service.

Ensure professional behavior when dealing with customers. Report customer complaints, compliments, and requests to management, and provide feedback.

Competencies:

Essential:

1. Strong command of the English language
2. Presentable
3. Effective engagement with customers, management, and staff
4. Trustworthy and honest
5. Time management

Advantageous:

Bilingual

Report bad/suspicious behavior relating to both staff and customers

Special conditions of employment:

• Willing and able to work retail hours and/or shifts
• Willing and able to work outdoors, and in various weather conditions
• Able and physically fit to lift and move heavy boxes, and ensure health and safety standards are adhered to
• Valid driver’s license (code A1)
• Reliable transport and/or reside in close proximity to the store
• South African citizen
• Clear credit and criminal records

Remuneration and benefits:

Market-related salary

Medical aid

Provident fund

Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION UNSUCCESSFUL.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity and Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.