Call Centre Technical Dispatch Agent Level 2 – Fidelity Services Group (Fidelity ADT)
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Internship / Learnership Opportunity

Call Centre Technical Dispatch Agent Level 2 – Fidelity Services Group (Fidelity ADT)

Company: Fidelity Services Group
Division: Fidelity Security Services
Location: Gauteng (Roodepoort, Florida, Helderkruin, Midrand & surrounding areas)
Closing Date: 13 March 2026
Duration: 24 Months (Workplace Experience Programme)


🏢 About the Company

Fidelity Services Group operates in the Security and Investigations industry and focuses on ethical business practices and developing human capital.


🎯 Programme Purpose

This learnership aims to provide unemployed youth (18–35 years old) with:

  • 24 months of workplace experience

  • Practical exposure in a professional environment

  • Skills development within the security services sector

Key duties will be determined once placement is confirmed.


✅ Minimum Requirements

  • South African citizen

  • Aged 18–35

  • Matric Certificate

  • Strong command of English

  • Good administrative & organisational skills

  • Strong interpersonal & communication skills

  • Ability to work independently and under pressure

  • Willingness to follow instructions

  • Highly motivated and enthusiastic

⚠️ Applications are subject to Criminal Checks.


📄 Required Documents

Applications must include:

  • CV

  • Certified copy of ID

  • SARS document

  • Qualifications

📧 Submit via email to: PhilippineS@fidelity-services.com


⚖️ Important Notes

  • Preference may be given to existing employees

  • Historically Disadvantaged Candidates and Black Female Candidates are encouraged to apply

  • If you are not contacted within 10 working days after closing date, consider your application unsuccessful

Call Centre Technical Dispatch Agent Level 2 – Fidelity Services Group (Fidelity ADT)

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