Dental Assistant
Division Netcare Primary Care Division
Location Medicross Boksburg ( GP )
Reporting structure Clinic Manager
Role summary
The Dental Assistant is responsible to assist the Dentists in various capacities ranging from clinical assistance,
dental-related administration as well as patient interaction across a wide spectrum.
Key work output and accountabilities
Appointment scheduling
Schedule appointments with Specialists and/or Theatre
Confirm appointments with the Dentist
Keep record of confirmation/cancellations
Liaise with medical schemes and patients regarding available limits and patient liable amounts pertaining to
treatment
Equipment maintenance
Sterilise all instruments, according to protocol, ensuring infection control standards are maintained
Oil and clean handpieces 3x daily, according to protocol
Oil and clean electric handpieces after each patient
Fill, empty and clean developer and mixer bottles
Ensure chemistry is discarded as per Medical Waste Protocol
Clean and autoclave instruments
Ensure daily cleaning of the autoclave
Load and unload autoclave
Clean and reprocess equipment or instrumentation
Identify problems with equipment/instruments and advise applicable person to arrange for timeous
repairs/acquisition thereof
Central assistance
Assist the Dentist with passing correct instruments and materials/consumables used on patients on request
timeously and accurately
Develop X-rays, if not using digital X-rays and load X-ray Digital Imaging plates for scanning where
applicable
Mix materials with spatula as required
Conduct suctioning as required
Ensure materials and supplies are packed and accessible
Ensure and plan enough stock on hand in terms of materials/consumables to prevent shortages
Mix amalgam and/or mixable composites/cement etc. and place in the transfer tool/s to be handed to
dentist
Prepare sterile trays; ensuring instruments have undergone sterilisation
Prepare non sterile trays
Customer Focus and Service Delivery
Ensure effective and formal communication
Ensure a professional environment at all times
Interact with patients in a friendly and comforting manner whilst preparing them for the dentist (i.e.
placing bib, seating etc.) and with the exiting process out of the surgery after the procedure/s have been
completed
Skills profile
Education
Grade 12 or equivalent NQF 4 certificate
Registered with HPCSA
Higher Certificate in Dental Assisting essential
Work experience
2 years’ experience in frontline reception in a clinic/hospital environment
SAP experience
ME + experience
Knowledge
Knowledge of medical aids
Computer literacy
Application process
Netcare is an equal opportunity employer
The Company’s approved Employment Equity plan and targets will be considered as part of the recruitment
process aligned to the Group’s Employment Equity strategy. Netcare actively supports the recruitment of
people with disabilities.
Interested candidates who meet the above criteria are requested to e-mail a detailed CV to
Patrick.Ellis@medicross.co.za
Please note:
Please note that reference checks for internal applicants will be conducted with the applicant’s current and
past Netcare direct line managers and the relevant Netcare HR Managers. Therefore, employees are
encouraged to discuss internal job applications with their direct line manager to ensure that the line
manager is aware of the application.
The terms and conditions of employment relating to the function you have applied for will be based on
those in the Division you will be employed.
If a candidate has any disability that may impair the individual’s ability to perform the job function, the
candidate must kindly inform the employer so that an assessment for reasonable accommodation can be
made.
By applying for this position and providing us with your CV and other personal information, you are
consenting to the information being used for the specific purpose for which it was provided, which is
recruitment purposes and possible appointment purposes (should you be successful). Please note that your
information will be processed for recruitment purposes only or for such purposes relating to assessing the
establishment of an employment relationship with yourself, and this will be done in accordance with the
applicable data protection and privacy legislation. We confirm that such information will not be used for
any other purpose without obtaining your prior consent.
If your application is not successful, we retain your CV and other information provided on our electronic
system. If you object to your information being used in accordance with the aforementioned clauses,
please indicate your objection, and we will immediately securely destroy your personal information.