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Seasonal Sales Assistant Job at Crocs – Join Our Team at Access Park, Cape Town

Are you passionate about retail and ready to bring your customer service skills to a global brand? Crocs, distributed by Ares Holdings, is hiring a Seasonal Sales Assistant for our Access Park store in Cape Town, Western Cape. This 4-month fixed-term contract (November 2025 – February 2026) is perfect for energetic individuals with a Grade 12 qualification and at least 1 year of customer service experience. Join our team to deliver exceptional service, represent Crocs’ vibrant culture, and grow with a fast-expanding retailer. Apply by 18 September 2025 and make this festive season unforgettable with Crocs!

Job Details

  • Job Title: Seasonal Sales Assistant

  • Company: Crocs (Ares Holdings)

  • Division: Crocs

  • Location: Access Park, Cape Town, Western Cape

  • Job Type: Fixed-Term Contract (4 months, November 2025 – February 2026)

  • Salary: Market-related

  • Minimum Experience: Associate (1 year of customer service experience)

  • Closing Date: 18 September 2025

  • Industry: Retail

Seasonal Sales Assistant Job at Crocs – Join Our Team at Access Park, Cape Town

About Crocs and Ares Holdings

Crocs, a globally recognized brand known for its innovative and comfortable footwear, is part of the Ares Holdings portfolio, a leading distributor of aspirational retail brands in South Africa. Our Access Park store in Cape Town is a hub for delivering exceptional customer experiences during the busy festive season. We live by our values of team well-being, positive attitude, and belief in our people, fostering a connected and inclusive culture. Crocs offers extensive growth opportunities and training, making this an ideal role for those looking to shine in retail while representing a world-class brand.

Job Description: What Does a Seasonal Sales Assistant Do?

As a Seasonal Sales Assistant at Crocs Access Park, you’ll be the face of our brand, delivering top-notch customer service and maintaining a vibrant store environment during the peak retail season. From engaging customers to managing inventory and merchandising, you’ll play a key role in creating a memorable shopping experience while adhering to Crocs’ high standards.

Key Responsibilities:

  • Customer Service & Sales:

    • Acknowledge every customer within 30 seconds and follow Crocs’ customer service procedures.

    • Identify customer needs, demonstrate product benefits using technical knowledge, and close sales with add-ons.

    • Build customer loyalty by inviting them back to become Crocs fans.

    • Monitor daily sales against your individual budget every few hours.

  • Inventory Management:

    • Replenish footwear, apparel, and accessories daily from the storeroom.

    • Minimize shrinkage by zoning the store, acknowledging customers, and following Crocs’ changing room policy.

    • Ensure accurate stock entries in the POS system and process deliveries (checking quantities, tagging, pricing).

    • Handle customer orders efficiently.

  • Daily Operations:

    • Maintain store housekeeping (dusting, cleaning mirrors, vacuuming, emptying bins, tidying change rooms).

    • Assist with store opening and closing procedures.

  • Merchandising:

    • Maintain stock presentation according to Crocs’ standards, ensuring all sizes are replenished.

    • Assist with fortnightly window and mannequin changes.

    • Store POS materials safely to avoid damage.

  • Training:

    • Take responsibility for your training, learning from an assigned buddy.

    • Attend quarterly training sessions, complete assessments, and meet monthly with your manager to review progress via the Crocs rookie pack.

    • Training performance determines eligibility for future promotions.

Requirements: Is This Role Right for You?

To qualify for the Seasonal Sales Assistant position, candidates must meet the following criteria:

  • Education: Grade 12 or equivalent qualification.

  • Experience: Minimum 1 year of customer service experience (retail experience preferred).

  • Skills and Attributes:

    • Strong communication and interpersonal skills to engage customers effectively.

    • Technical knowledge of Crocs products (advantageous but not mandatory).

    • Ability to work in a fast-paced environment and meet sales targets.

    • Attention to detail for inventory and merchandising tasks.

    • Positive attitude, team-oriented, and aligned with Crocs’ values.

  • Other:

    • Willing and able to work flexible shifts (weekends, evenings, public holidays).

    • Clear criminal record and good health to perform physical tasks (e.g., standing, lifting up to 10kg).

    • South African citizen or valid work permit.

Crocs and Ares Holdings are committed to diversity and inclusion, encouraging applications from all backgrounds to foster a connected culture.

Benefits: Why Work for Crocs?

Joining Crocs offers:

  • Competitive Salary: Market-related pay for the contract period.

  • Perks:

    • Quarterly uniform allowance to keep you styled.

    • 50% staff discount for you and your family across Ares Holdings brands.

    • Company performance incentive scheme to reward your efforts.

    • Long-service incentives for future opportunities.

    • Holistic Employee Wellness programme to support your well-being.

  • Growth Opportunities: Access extensive training and upskilling to boost your retail career.

  • Vibrant Culture: Work with a fast-growing, aspirational brand in a connected and positive environment.

  • Career Development: Training and feedback sessions pave the way for potential promotions.

How to Apply for the Seasonal Sales Assistant Position

Ready to step into Crocs’ world? Follow these steps to apply:

  1. Apply Online: Submit your application via Crocs Careers.

  2. Prepare Your Documents:

    • Updated CV detailing your customer service experience (include duration and references).

    • Copy of your Grade 12 certificate.

    • Copy of your ID or valid work permit.

    • Brief cover letter highlighting your enthusiasm for Crocs and retail.

  3. Submit as a Single PDF: Combine all documents into one PDF for submission through the online portal.

  4. Application Tips:

    • Emphasize your customer service experience, positive attitude, and flexibility.

    • Mention any familiarity with Crocs products or retail merchandising.

  5. Closing Date: Apply by 18 September 2025.

  6. Note: If you do not hear back within 2 weeks after the closing date, consider your application unsuccessful.

For inquiries, contact the Ares Holdings recruitment team via the careers portal or visit the Crocs Access Park store.

Why Choose Crocs?

  • Global Brand: Work for a leading-edge international footwear brand with a strong South African presence.

  • No Experience Barrier: Ideal for candidates with customer service experience looking to grow in retail.

  • Dynamic Role: Thrive in a fast-paced, festive season environment with a focus on customer satisfaction.

  • Career Kickstart: Gain skills in sales, merchandising, and customer service, with potential for future roles.

Don’t miss this chance to join Crocs at Access Park and make the festive season shine! Apply now at Crocs Careers and step into a rewarding retail career in Cape Town.

Apply Now

Keywords: Crocs jobs Cape Town, Seasonal Sales Assistant, retail jobs Western Cape, entry-level retail jobs, Access Park jobs, Grade 12 jobs, customer service jobs South Africa, festive season jobs 2025.

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For more details, visit Crocs Careers or follow Crocs South Africa on social media.

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