Santam is Recruiting x31 Consultants | Apply with Grade 12
Overview
Santam, a leading player in the general insurance sector in Southern Africa, is recruiting 31 Insurance Consultants. This opportunity is ideal for individuals with a Matric/Grade 12 qualification, looking to join a premier company expanding into emerging markets in Africa and Asia.
- Positions Available: 31 Insurance Consultants
- Locations:
- Bellville, Western Cape (x20)
- Pretoria, Gauteng (x10)
- Bloemfontein, Free State (x1)
The Role: Insurance Consultant
As an Insurance Consultant at Santam, you will provide comprehensive service and support to brokers, ensuring they and their clients receive top-tier service, particularly regarding policy inquiries and maintenance.
Key Duties and Responsibilities:
- Servicing Broker Requests: Address and resolve broker inquiries via telephone and email.
- Policy Management: Handle the issuance of new policies, renewals, and policy maintenance.
- Client Follow-Ups: Engage with clients when policies are canceled to understand reasons and attempt to retain their business.
- Premium Adjustments: Adjust premiums according to new asset values.
- Expectation Management: Ensure clients are aware of expected turnaround times for their requests.
- Underwriting Criteria: Adhere to underwriting criteria and regional requirements.
- Client Profiling: Assist in profiling clients to ensure they receive the most suitable product and coverage.
- Consultation and Advice: Provide brokers with advice to meet clients’ needs with the correct cover and product.
- Solution Implementation: Contribute to the development and implementation of solutions for process improvement.
- Temporary Coverage: Stand in for other consultants during busy periods or when key resources are unavailable.
Qualifications and Experience
Educational Qualification:
- Matric/Grade 12.
FAIS Credits:
- 60 commercial lines FAIS credits.
Insurance Qualification:
- A relevant insurance-related qualification (e.g., NQF level 4) is advantageous.
Experience:
- At least 3 years of experience in short-term insurance, specifically in commercial lines and/or agricultural assets.
- Experience with commercial insurance products is beneficial.
Industry Knowledge:
- Proven work experience in commercial and agriculture policy administration and underwriting within the short-term insurance industry.
Essential Knowledge and Skills
- Communication Skills: Excellent verbal and written communication skills for interacting with brokers and clients.
- Interpersonal Skills: Ability to collaborate effectively with internal colleagues and external stakeholders.
- Compliance: Adherence to quality, compliance, and accreditation standards.
- Administrative Efficiency: Efficient administration processes.
- Process Optimization: Continually seek to optimize work processes for better efficiency and effectiveness.
Why Choose Santam?
Career Growth:
- Santam is committed to the professional growth of its employees, providing ample opportunities for career advancement in a supportive environment.
Employee Benefits:
- Competitive salary and benefits package, including comprehensive health benefits, retirement plans, and opportunities for professional development.
- Promotes a healthy work-life balance.
Innovation and Transformation:
- As a leading player in the insurance industry, Santam is at the forefront of innovation and transformation, exploring new ways to improve its services and expand its reach.
Application Process
To apply, interested candidates who meet the requirements are encouraged to submit their applications through Santam’s career portal.
How to Apply:
- Click here to apply.
Joining Santam as an Insurance Consultant offers a unique opportunity to contribute to a dynamic and innovative team focused on excellence in the insurance sector. This role not only provides a platform for enhancing your skills but also allows you to be part of a globally recognized company committed to sustainable development and high-performance standards.
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