RETAIL STORE ASSISTANT 2025
Dis-Chem Pharmacies Ltd
Randburg, Gauteng
Posted: 24 Nov 2025
⛔ Closing Date: 02 Dec 2025
Permanent | Entry-Level
ABOUT THE ROLE
Dis-Chem Douglasdale is looking for a Retail Store Assistant to help with store operations, administration, customer service, stock control, and POS management. You will support the store manager to ensure smooth daily operations.
MINIMUM REQUIREMENTS
✔ Grade 12 / Matric
✔ Basic computer skills (Word, Excel, Outlook, SAP)
✔ Retail experience (essential)
✔ South African citizen
✔ Clear criminal & credit record
✔ Driver’s licence and/or reliable transport (advantage)
KEY DUTIES & RESPONSIBILITIES
Customer Service
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Handle customer compliments & complaints
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Build and maintain professional relationships
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Assist customers & direct them to correct departments
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Resolve customer stock queries
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Maintain communication with customers needing feedback
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Meet turnover-per-hour benchmarks
POS & Cash Management
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Manage shorts and overs, including cashier floats
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Process refunds and returns correctly
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Manage back shopping and returned goods
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Prepare daily run reconciliation
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Order & receive branch change requirements
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Maintain float and petty-cash document control
Stock, Deliveries & Admin
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Verify deliveries and invoices
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Assist Receiving Manager with DC claims
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Manage and control high-risk stock
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Ensure accurate document management
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Maintain effective communication with staff and suppliers
COMPETENCIES
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Strong retail administration skills
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Customer-focused, team player
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Leadership potential
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Trustworthy & honest
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Able to work under pressure
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Deadline-driven
BENEFITS
Market-related salary
Medical aid
Provident fund
Staff account