NetBank is Hiring People with Grade 12 (2024)
Job Opportunity: NDCRS Agent
Location: Johannesburg, ZA
Reference: 133019
Requisition Number and Talent Acquisition: REQ: 133019, Talent Acquisition: Saranya Govender
Job Details:
Location: Sandton, Johannesburg
Job Purpose:
To provide administrative assistance to enable effective functioning of the Nedbank Recovery Business Unit.
Job Responsibilities:
- Contribute to Business Unit’s cost savings by operating within the set budget.
- Maintain quality of entries and reports by complying with processes, policies, and procedures.
- Ensure external client satisfaction by responding to account queries promptly.
- Build and maintain working relationships with internal stakeholders by providing timely feedback on requests.
- Perform various administrative tasks such as processing payments, reconciliations, and updating client accounts.
- Maintain and update administration files and legal documents.
- Manage stationery inventory for the department.
- Prepare for monthly meetings by compiling and sending meeting packs to stakeholders and taking minutes.
- Stay informed about legislation and industry changes affecting the role.
- Embrace Nedbank’s Vision and Values and demonstrate them through interaction with the team and stakeholders.
- Contribute to team goals and personal career growth through guidance and support of management and colleagues.
- Stay abreast of developments in the field of expertise through training and feedback from managers.
- Share knowledge with the team and identify opportunities to improve processes.
- Recommend improvements to tools, policies, and procedures to add value to Nedbank.
Qualifications and Experience:
Essential Qualifications:
- Matric / Grade 12 / National Senior Certificate
Preferred Qualification:
- Maths and Accounting
Minimum Experience Level:
- 1 year general banking experience
Technical / Professional Knowledge:
- Administrative procedures and systems
- Banking knowledge
- Data analysis
- Microsoft Office
- Relevant regulatory knowledge
- Business writing skills
- Product Knowledge
Behavioural Competencies:
- Applied Learning
- Building Customer Loyalty
- Communication
- Collaborating
- Planning and Organizing
- Quality Orientation
For inquiries, please contact the Nedbank Recruiting Team at +27 860 555 566.
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