CLIENT SERVICE OFFICER: EMPLOYER SERVICES
(50 POSTS AVAILABLE)
SALARY: R269 499 per annum
LEVEL: Entry Level (No experience required)
QUALIFICATION: Grade 12 / Senior Certificate
WORK LOCATIONS (VARIOUS POSTS ACROSS EASTERN CAPE)
• Butterworth Labour Centre – Centane Satellite Office (1)
• Butterworth Labour Centre – Idutywa Satellite Office (1)
• Butterworth Labour Centre – Nqamakwe Satellite Office (1)
• Butterworth Labour Centre – Tsomo Satellite Office (1)
• Butterworth Labour Centre – Willowvale Satellite Office (1)
• Cradock Labour Centre (1)
• Cradock Labour Centre – Somerset East Satellite Office (1)
• East London Labour Centre – EL IDZ Satellite Office (1)
• eMaxesibeni Labour Centre – Matatiele Satellite Office (1)
• eMaxesibeni Labour Centre – Mount Frere Satellite Office (1)
• eMaxesibeni Labour Centre – Ntabankulu Satellite Office (1)
• Fort Beaufort Labour Centre – Adelaide Satellite Office (1)
• Fort Beaufort Labour Centre – Alice Satellite Office (1)
• Graaf-Reinet Labour Centre (1)
• Graaf-Reinet – Middelburg Satellite Office (1)
• Graaf-Reinet – Willowmore Satellite Office (1)
• Kariega Labour Centre – Joubertina Satellite Office (1)
• Kariega – Louterwater Satellite Office (1)
• Kariega – Misgund Satellite Office (1)
• Kariega – Hankey Satellite Office (1)
• Kariega – Patensie Satellite Office (1)
• Kariega – Jeffreysbay Satellite Office (1)
• Kariega – Humansdorp Satellite Office (1)
• Komani Labour Centre – Cala (1)
• Komani – Cofimvaba (1)
• Komani – Lady Frere (1)
• Komani – Whittlesea (1)
• Komani Labour Centre (1)
• Lusikisiki Labour Centre – Bizana (1)
• Lusikisiki – Flagstaff (1)
• Lusikisiki – Port St Johns (1)
• Makhanda Labour Centre (1)
• Makhanda – Port Alfred Satellite Office (1)
• Maletswai Labour Centre – Barkly East (1)
• Maletswai – Sterkspruit (1)
• Maletswai Labour Centre (1)
• Mdantsane Labour Centre (1)
• Mdantsane – High Way Satellite Office (1)
• Mdantsane – Berlin Satellite Office (1)
• Mthatha Labour Centre (1)
• Mthatha – Mqanduli Satellite Office (2)
• Mthatha – Libode (1)
• Mthatha – Nqeleni (1)
• Nqanqarhu Labour Centre – Elliot (1)
• Nqanqarhu – Mount Fletcher (1)
• Nqanqarhu – Tsolo (1)
• Nqanqarhu – Ugie (1)
• Qonce Labour Centre – Sutterheim (1)
• Qonce – Peddie (1)
JOB REQUIREMENTS
• Grade 12 / Senior Certificate
• No previous experience required
KNOWLEDGE REQUIRED
• Unemployment Insurance Act & Regulations
• Unemployment Insurance Contributions Act
• PFMA & Treasury Regulations
• POPIA
• Department of Labour & UIF Policies / Procedures
• UIF Vision, Mission & Values
• Batho Pele Principles
KEY SKILLS
• Strong interpersonal skills
• Telephone etiquette
• Interviewing skills
• Computer literacy
• Excellent verbal & written communication
• Listening & interpretation of legislation
• Conflict management
• Time management
• Customer relations
• Analytical thinking
• Ability to learn operational systems (on-the-job training provided)
IDEAL FOR
• Matriculants seeking government employment
• Individuals passionate about customer service
• Applicants willing to work in satellite offices and serve local communities