Clicks | Shop Assistant / Cashier X17
Listing Reference: click_014908
Listing Status: Online
Location: Pretoria, Durban, Cape Town, PE, JHB, Polokwane, Thohoyandou, Free State, Uptington, Nelsprite, and Musina
Job Opportunities At Blue Ribbon 2024
Introduction
To deliver service excellence through efficient customer service, point of sale (POS) operational activities, and Clicks merchandising in-store that leads to a positive customer experience.
Job Description
Job Objectives:
- Efficiently execute all operational activities at the point of sale in a timely and efficient manner.
- Maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
- Ensure the safe handling of cash at all times.
- Proactively promote the Clicks’ clubcard and enroll new clubcard members to achieve the clubcard participation targets.
- Make customers aware of promotions to positively affect sales and ensure customers “feel good and pay less.”
- Deliver superior customer service by acting as a brand ambassador, being visible, and offering a friendly and professional service.
- Efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
- Support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
- Maintain updated knowledge of products, ranges, promotions, and events to provide correct information to customers.
Knowledge:
- Basic maths calculations
- Retail/FMCG background and understanding of merchandising and promotions principles
- Understanding of stock management procedures
- Knowledge of customer service excellence
Skills:
- Planning and organizing skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy
- Numeracy skills
Competencies:
Essential:
- Relating and networking
- Following instructions and procedures
- Delivering Results and Meeting Customer Expectations
Desirable:
- Working with people
- Persuading and Influencing
- Planning and Organising
- Coping with Pressures and Setbacks
Minimum Requirements
Experience:
Desirable: experience in a customer-facing role within a retail/FMCG store operations environment
Education:
Essential: Grade 12
Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to: CLK1855MGR@clicks.co.za
[APPLY ONLINE](Link to online application)
