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Cleaning Area Manager 2024

Cleaning Area Manager 2024

Fidelity Services Group Durban, KwaZulu-Natal Permanent Posted 07 May 2024 – Closing Date 17 May 2024

Job Details:

  • Minimum experience: Mid-Senior
  • Company primary industry: Security and Investigations
  • Job functional area: Other

Job Description:

Overall Purpose of the Job: The incumbent will be responsible for providing professional cleaning services within the selected geographic area. They will ensure client satisfaction, business retention, and business profitability while upholding company policies and procedures.

Minimum Requirements:

  • Minimum five (5) years management experience in the industrial & commercial industry or similar service industry is essential.
  • Matric and tertiary qualification preferred.
  • Experience with working on gardens preferred.
  • Exposure to selling a service will be advantageous.
  • Exposure to Industrial Relations on a shop floor level will be advantageous.
  • Preferably from a sales/operations background.
  • Computer literate (MS Office, must have good Excel skills).
  • Valid driver’s license.
  • Ability to work flexible hours as required.

Job Specification:

  • Ensure that attendance registers are marked daily at the beginning of the shift, ensuring labor allocation is correct and any changes on the attendance sheet initiated.
  • Ensure adequate control over all equipment following fixed asset policies and procedures.
  • Ensure that store orders are authorized by the Regional Manager and submitted timeously to the Stores Department.
  • Responsible for maintaining discipline by using the Company’s disciplinary code and procedures, as well as attending to grievances.
  • Promptly attend to daily messages and complaints.
  • Ensure that staff is informed of changes that affect them regarding Company policies.
  • Prepare contingency plans for strikes and stay-aways.
  • Appraise employees by way of verbal direction and performance appraisals for supervisory level and above.
  • Adhere to Company policy and procedure (retrenchment, promotion, etc.).
  • Carry out regular inspections at all sites.
  • Attend certain regular meetings with clients, minute meetings if necessary, and take prompt action on any problems.
  • Responsible for all engagements, pay rate changes, dismissals, authorized by the Regional Manager, and ensuring that the necessary documents are completed.
  • Promote the Company’s full range of non-recurring business (specials).
  • Attend monthly Area Manager’s meetings with the Regional Managers as and when required.
  • Responsible for holding monthly meetings with Supervisory staff, including submission of the agenda and meeting minutes.
  • Responsible for compliance with all regulations of the Occupational Health and Safety Act or any other regulation or Act related to safety.
  • Investigate debtor’s queries with clients and collect cheques from clients when instructed to do so by Regional Managers or the Debtor’s Department.

Behavioural Competencies:

  • Good numeric and administrative skills.
  • Good planning, leading, and organizational skills.
  • Good interpersonal skills & people management skills.
  • Proactive and takes initiative.
  • Methodical.

We reserve the right not to make an appointment to any advertised position. Preference is given to existing employees at all times, and the choice made is purely on merit. Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. While black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

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Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

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