️ Grants Administrator (Level 05) – Kroonstad Local Office (Parys)
Location: Kroonstad Local Office (Parys), Free State
Salary: R228,321 – R268,950 per annum (excluding benefits)
Reference Number: SAS FS 0469/25
Closing Date: 07 November 2025
Post Type: Permanent
Employment Equity Targets:
1st Preference – African Male
2nd Preference – Coloured Male / White Male / Coloured Female
About the Role
The South African Social Security Agency (SASSA) is seeking a capable, dedicated, and service-oriented individual to join its team as a Grants Administrator at the Kroonstad Local Office (Parys). This position is essential in ensuring that grant beneficiaries receive timely, accurate, and professional service in line with SASSA’s mission to provide comprehensive social security services to vulnerable citizens.
The successful candidate will play a key role in administering social grants efficiently and effectively, ensuring compliance with relevant policies, and providing exceptional customer service to clients from diverse backgrounds.
Minimum Requirements
To be considered for this role, applicants must meet the following minimum criteria:
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A relevant qualification at NQF Level 6 as recognized by the South African Qualifications Authority (SAQA).
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Computer literacy is essential, as the position involves data capturing and digital processing of grant applications.
➕ Added Advantage
While not compulsory, the following will serve as an added advantage:
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A valid driver’s license.
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Prior administrative or clerical experience within a government or public service environment.
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Knowledge of SASSA operations or social grant processing systems will be beneficial.
Key Duties and Responsibilities
The successful candidate will be responsible for performing a range of administrative and customer service functions related to the management of social grants. These include:
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Providing Grant Customer Care Services:
Assist clients with general enquiries, application processes, and grant-related information. Ensure that all customer interactions are handled professionally and empathetically. -
Screening and Capturing Applications:
Verify, capture, and process social grant applications accurately on the system, ensuring that all information provided is correct and compliant with SASSA regulations. -
Beneficiary Maintenance:
Handle updates to existing beneficiary information, including changes to personal details, banking information, or grant status. -
Administering Medical Bookings and Assessments:
Schedule and coordinate medical assessments where required for disability-related grants. Liaise with medical professionals and ensure proper record-keeping. -
Off-Site Grant Application Services:
Provide support during mobile or outreach services, assisting clients in remote or rural areas with on-site grant applications and information. -
Scanning and Batching of Grant Files:
Digitize and organize application documentation for secure storage and retrieval, maintaining confidentiality at all times.
Skills and Attributes
Candidates should demonstrate the following competencies:
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Strong interpersonal and communication skills, with the ability to interact effectively with clients and colleagues.
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Excellent organizational and administrative abilities, with attention to accuracy and detail.
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A customer-focused mindset, ensuring clients are treated with respect and dignity.
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Ability to work under pressure and manage multiple tasks in a fast-paced environment.
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Ethical conduct, reliability, and commitment to service excellence.
⚖️ Employment Equity Commitment
SASSA is committed to promoting representivity and diversity in line with its Employment Equity Plan. Preference will be given to candidates whose appointment will help achieve these targets as indicated above.
All appointments are subject to pre-employment screening, which includes:
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Qualification verification,
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Reference checks,
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ITC and criminal record checks,
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Technical tests, and
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Competency assessments.
SASSA reserves the right not to fill the post after advertisement. All staff members are subject to compulsory security vetting upon appointment.
Application Process
Applicants interested in applying for this position should submit:
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A fully completed and signed Z83 form (available at any Public Service Department or at www.dpsa.gov.za).
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A comprehensive CV detailing:
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All relevant qualifications,
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Experience with dates (MM/YY),
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Duties performed,
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Identity Number, Race, and Gender, and
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Contactable references.
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⚠️ Important:
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Incomplete applications or those sent to the wrong office will not be considered.
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Only shortlisted candidates will be required to submit certified copies of documents during interviews.
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Applications must clearly indicate the reference number and position title.
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Interviews may be conducted virtually if necessary.
Delivery Address
Applications for the Kroonstad Local Office must be hand-delivered to:
SASSA – Sasolburg Local Office
10 N.J. Van Der Merwe Crescent,
Sasolburg, 1947
Enquiries:
Mr S.S. Selimeni
Tel: 056 216 0329
Alternative local offices for related submissions:
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Kroonstad Local Office: 28 Reitz Street, Kroonstad, 9500
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Frankfort Local Office: 22 Van Reenen Street, Frankfort
Closing Date
07 November 2025 at 16h00.
If you do not receive feedback within three (3) months after the closing date, please consider your application unsuccessful.