Sales Assistant – Cape Union Mart 2024
Location: Pretoria, Gauteng
Type: Permanent
Job Details:
- Division: Cape Union Mart
- Business Unit: Stores North
- Minimum Experience: Associate
- Company Primary Industry: Retail
- Job Functional Area: Sales
Duties and Responsibilities:
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in the store.
- Ensure individual targets are consistently met.
- Ability to maximize and drive sales by identifying opportunities to increase turnover.
- Maintain housekeeping and uphold visual merchandising standards to optimize sales.
- Create an inspiring environment and have fun.
- Transact all purchases – receive, verify, and process all payments such as cash, cards, vouchers, coupons, and any other acceptable payments.
- Ensure all outgoing stock/items/scripts are scanned and paid for.
- Process all loyalty cards, including those of accelerated partners.
- Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice.
- Report customer compliments and complaints to management.
- Attend to all customer stock queries and ensure they are dealt with and resolved.
Behavioral Requirements:
- Honesty in dealing with cash and finances.
- Building and maintaining relationships.
- Innovation and change management.
- Thinking adaptability.
- Taking ownership.
- Problem-solving.
- Trustworthy and honest.
- Time management.
- Exceptional customer service.
Minimum Requirement:
- Essential:
- Matric or Equivalent.
- Up to 6 months retail experience.
Special Conditions of Employment:
- Clear credit and criminal record.
- Willing and able to work retail hours.
- South African citizen.
Advantageous:
- 1 year work experience within retail.
- Microsoft – Computer Proficiency.
- Ability to communicate effectively.
- Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for).
- Willing and able to work retail hours.
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