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NetBank is Hiring People with Grade 12 (2025)

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NetBank is Hiring People with Grade 12 (2025)

Job Opportunity: NDCRS Agent

Location: Johannesburg, ZA
Reference: 133019
Requisition Number and Talent Acquisition: REQ: 133019, Talent Acquisition: Saranya Govender

Job Details:

Location: Sandton, Johannesburg

Job Purpose:

To provide administrative assistance to enable effective functioning of the Nedbank Recovery Business Unit.

Job Responsibilities:

  • Contribute to Business Unit’s cost savings by operating within the set budget.
  • Maintain quality of entries and reports by complying with processes, policies, and procedures.
  • Ensure external client satisfaction by responding to account queries promptly.
  • Build and maintain working relationships with internal stakeholders by providing timely feedback on requests.
  • Perform various administrative tasks such as processing payments, reconciliations, and updating client accounts.
  • Maintain and update administration files and legal documents.
  • Manage stationery inventory for the department.
  • Prepare for monthly meetings by compiling and sending meeting packs to stakeholders and taking minutes.
  • Stay informed about legislation and industry changes affecting the role.
  • Embrace Nedbank’s Vision and Values and demonstrate them through interaction with the team and stakeholders.
  • Contribute to team goals and personal career growth through guidance and support of management and colleagues.
  • Stay abreast of developments in the field of expertise through training and feedback from managers.
  • Share knowledge with the team and identify opportunities to improve processes.
  • Recommend improvements to tools, policies, and procedures to add value to Nedbank.

Qualifications and Experience:

Essential Qualifications:

  • Matric / Grade 12 / National Senior Certificate

Preferred Qualification:

  • Maths and Accounting

Minimum Experience Level:

  • 1 year general banking experience

Technical / Professional Knowledge:

  • Administrative procedures and systems
  • Banking knowledge
  • Data analysis
  • Microsoft Office
  • Relevant regulatory knowledge
  • Business writing skills
  • Product Knowledge

Behavioural Competencies:

  • Applied Learning
  • Building Customer Loyalty
  • Communication
  • Collaborating
  • Planning and Organizing
  • Quality Orientation

For inquiries, please contact the Nedbank Recruiting Team at +27 860 555 566.

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