Job Details
Division
JB Division
Minimum Experience
Entry Level
Company Primary Industry
Retail
Job Functional Area
Other
Job Description
Dis-Chem Pharmacies requires experienced Cashiers for their Mahikeng store. Support customer service at the point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk.
Essential Requirements
- Grade 12 / Matric
- A minimum of 6 months’ experience in cashier/till operations
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language
- Basic customer service
- Willing and able to work retail hours
Job Description
- Adhere to Dis-Chem’s customer service policies and procedures
- Establish a professional relationship with customers
- Report customer complaints and compliments to the Frontline Supervisor or store management
- Adhere to the customer turnover hourly rate
- Be aware of current sales and promotions
- Ensure colleagues and customers are not exposed to any risk
- Carry out and manage Dis-Chem 5-star communication principles
- Be responsible for cash flow
- Ensure all line voids and price changes are approved and signed off by the supervisor
- Exchange merchandise for customers and accept returned goods by customers when authorized to do so
- Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
- Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards, and eBucks)
- Ensure cash is placed in the drop safe according to Dis-Chem’s SOPs
- Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
- Ensure all outgoing stock/items/scripts are scanned and paid for
- Ensure that all money is strictly kept safely and securely inside the till
- Handle daily takings confidentially and only discuss with management
- Be alert, recognize and report suspicious behavior to management
- Address queries regarding store merchandise
- Adhere to Dis-Chem’s security policies and procedures
Competencies
Essential:
- In-depth knowledge of operating cash registers and maintaining cash drawers
- Knowledge of processing sales, refunds, and payments
- Strong command of English (written and oral)
- Accuracy
- Attention to detail
- Presentable
- Emotional intelligence
- Social awareness
- Accountability
- Problem-solving
- Analyze basic reports
- Trustworthy and honest
- Time management
Advantageous:
- Third additional language
Special Conditions of Employment
- Willing and able to work retail hours
- Reliable transport and/or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
Remuneration and Benefits
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Location: Mahikeng, North West
Job Type: Permanent
Posted: 01 February 2024
Closing Date: 07 February 2024
Note
- ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN’T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.
- Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.
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